Lesson 4 Troubleshooting
A basic understanding of troubleshooting techniques helps you narrow down possible issues, leading to a quicker resolution of CHPS problems.
This lesson describes how to troubleshoot CHPS to fix minor issues or submit an information-filled trouble ticket.
By the end of this lesson, you should be able to:
- Follow basic troubleshooting procedures.
- List several CHPS troubleshooting tools.
- Follow CHPS-specific troubleshooting steps.
- List the steps in creating a FogBugz ticket.
Instructions
Click the links in the left navigation to view each section, click the next button at the bottom of this screen, or click Lessons Shortcut in the top navigation to return to the lessons menu.