CHPS has several built-in tools to help you troubleshoot errors.

Administration Interface

The Administration Interface (AI) provides options for viewing, purging, and downloading log files.

Contact your office's CHPS System Manager for information about the AI usage policy.

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Recall from Introduction to CHPS, the System Monitor is available through the IFD. This interface also displays log files and breaks down the components into columns.

Tabs on the interface allow access to information on system status, scheduled forecasts, synchronization status, import status, and more.

Focal Points can use the interface to monitor logs and see if tasks are failing (in some cases, a sign of a configuration issue).

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An additional interface available through the IFD is the Workflow Navigator. In Lesson 5, you learned about how the Workflow Navigator can show you the modules and segments in a workflow.

You can also use this interface as a troubleshooting tool. The Workflow Navigator can highlight configuration errors and provide access to time series data produced in a run when analyzing problems in your configuration.

Detailed information on how to use the Workflow Navigator to troubleshoot is in the job sheet below. (Hint: Click the image to enlarge/shrink.)

Job Sheet: Using the Workflow Navigator