Course: MGT06 - Field Operations Management
Type of Course: Blended course integrating reading and online course prerequisites and 4 days in residence at the NWSTC.
Target Audience:
- Team Leads that are bargaining unit employees including WFO/RFC/National Center or equivalent lead forecasters,
regional team leads, and headquarters program team leads (GS 12-14)
Course Start/End Times: Tuesday 8:00 am - Friday 5:00 pm
Course Travel Information: Travel to the course occurs the Monday before the start of the course. Return travel can begin Friday evening, but participants should not schedule return flights departing before 6:30 pm. More specific instructions will be sent to students and supervisors six to eight weeks before the start of the course.
Course Description: This course provides knowledge and skills necessary to lead forecast office, river forecast center, or regional teams
in the absence of a supervisor. Emphasis is placed on: team situational leadership, communications, communicating with the public through the media,
personnel and administrative policies, basic labor relations, conflict management, and
performance.
Course Objectives: Upon completion of this course the student will be able to:
- Identify the responsibilities of working with office managers and supervisors
- Explain basic leadership concepts
- Apply leadership techniques based on team development stages
- Work effectively within the collective bargaining agreement
- Lead a diverse work team
- Manage conflict within the working environment
- Solve personnel and administrative problems
- Identify and use media communications techniques
- Set and maintain high performance standards in the workplace
Required Pre-requisites: Specific course schedule, requirements and materials will be provided to participants with the selection letter and welcome packet approximately six to eight weeks before the course. The non-residence segment of this course begins after receiving the welcome letter. Non-residence prerequisite work requires the completion of (time estimates in parenthesis):
- Reading Strengths Based Leadership (two hours)
- Completing the online Strength Finders assessment (20 minutes)
- Completing the 'Media Training for NWS Employees' module on the Commerce Learning Center (60 minutes)
- Various other assignments included in the welcome letter (up to two hours)
Optional, but Recommended Review: None