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Course Description

Course: MGT06 - Field Operations Management

Type of Course: Blended course integrating reading and online course prerequisites and 4 days in residence at the NWSTC.

Target Audience:

  • Team Leads that are bargaining unit employees including WFO/RFC/National Center or equivalent lead forecasters, regional team leads, and headquarters program team leads (GS 12-14)

Course Start/End Times: Tuesday 8:00 am - Friday 5:00 pm

Course Travel Information: Travel to the course occurs the Monday before the start of the course. Return travel can begin Friday evening, but participants should not schedule return flights departing before 6:30 pm. More specific instructions will be sent to students and supervisors six to eight weeks before the start of the course.

Course Description: This course provides knowledge and skills necessary to lead forecast office, river forecast center, or regional teams in the absence of a supervisor. Emphasis is placed on: team situational leadership, communications, communicating with the public through the media, personnel and administrative policies, basic labor relations, conflict management, and performance.

Course Objectives: Upon completion of this course the student will be able to:

  • Identify the responsibilities of working with office managers and supervisors
  • Explain basic leadership concepts
  • Apply leadership techniques based on team development stages
  • Work effectively within the collective bargaining agreement
  • Lead a diverse work team
  • Manage conflict within the working environment
  • Solve personnel and administrative problems
  • Identify and use media communications techniques
  • Set and maintain high performance standards in the workplace

Required Pre-requisites: Specific course schedule, requirements and materials will be provided to participants with the selection letter and welcome packet approximately six to eight weeks before the course. The non-residence segment of this course begins after receiving the welcome letter. Non-residence prerequisite work requires the completion of (time estimates in parenthesis):

  • Reading Strengths Based Leadership (two hours)
  • Completing the online Strength Finders assessment (20 minutes)
  • Completing the 'Media Training for NWS Employees' module on the Commerce Learning Center (60 minutes)
  • Various other assignments included in the welcome letter (up to two hours)

Optional, but Recommended Review: None

Contact(s):

  • Jeff Zeltwanger
    816-994-3017


Class dates:





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     Page last Modified: 19 October, 2018 8:38 AM